Meet Our Staff
John Eiklor - Owner/President
John Eiklor - Owner/President
John founded the company that is now KHH in 1981, already a seasoned kitchen and fireplace professional at the tender age of 27! He has always subscribed to the basic tenant that educating the consumer and meeting their expectations, (a core value KHH still clings to,) is the best way to result in happy customers. He feels such longevity in a market this size is largely due to making satisfied customers, some now three generations deep, that refer their friends and family to KHH for all their kitchen, bath and hearth product needs.
Carl - Hearth Manager
Carl Adams - Hearth Manager
Carl Adams joined KHH in 2006 as a member of our installation and service team. He has demonstrated a commitment to superior customer service and his uniqueness surpasses customer’s expectations. He has an incredible knowledge of hearth products with a large KHH customer base. He knows many installations personally, making him understand individual needs and requirements. Having a handle on the installation and service aspects of our business gives you the assurance he will help you find exactly the right hearth product for your home. An accomplished chef and avid bowler, able to claim a 300 game, Carl also enjoys camping, fishing, hunting and attending NASCAR races.
Chances are, when you call KHH the smiling voice you hear will be Suzanne. She handles the office, accounting and service scheduling as well as filling in on the sales floor when needed. She has a good knowledge of the hearth and parts products we offer. Sue has been with KHH for a total of over 6 years. She is an invaluable member of the KHH team by virtue of her positive attitude and dedication. She and her husband Gary have 5 children and she has been a Broome County resident her entire life … She also has an incredible singing voice she has used on worship teams for years.
Dan Griffis heads up our in-field service. His excellent trouble-shooting skills are a result of being both naturally mechanical, as well as having spent time in the automotive, avionic and quality control fields. His commitment to our customers is evident by the positive calls & glowing comments we receive from our customers.
William Palmer, Kitchen Designer
KHH is happy to have William Palmer, a native of Broome County, on the team serving as Kitchen Designer. His experience speaks volumes about the knowledge and insights he brings our customers when designing their dream kitchen.
William served homeowners in the area as a General Contractor prior to working at Lowe’s Home Improvement for six years. During his time at Lowe’s, he spent time as a plumbing and bath specialist, before becoming a kitchen design specialist and then a manager of the kitchen and appliance departments.
In his downtime, he loves Smoking, BBQing and Grilling. In fact, he is a bit of a GrillMaster, placing second in a rib cook-off at the local Legion Post in 2021. He is also a Scotch/Cigar aficionado.
William and his wife, Karen, are proud parents to three daughters–Hailey, Abigail, and Trinity.